Privacy Policy
Last updated: October 1, 2025
Who we are
This Privacy Policy explains how AIVM Link, LLC ("we", "us", "our") collects, uses, and shares information when you use Rylio websites and services, including pre‑orders, the cards claim feature, points, affiliate, and newsletters (collectively, the "Services").
Controller: AIVM Link, LLC. Contact: support@rylio.game (TODO: update email) • Mailing address: [Your business address].
Scope
This policy applies to our public site(s), user accounts, checkout and payments, affiliate referrals, and customer support. It does not cover third‑party sites we link to.
Information we collect
- Account & Auth: email, password (hashed) or magic link, optional social sign‑in identifiers.
- Orders & Payments: tier selections, add‑ons, pricing, currency, limited payment metadata via our processor (e.g., Stripe). We do not store full card numbers.
- Card Claims & Points: unique claim codes, claimed card IDs/titles, points balance and history, anti‑fraud signals.
- Affiliate & Referrals: referral codes/links, clicks, signups/backers, and attribution cookies (UTM parameters).
- Device & Usage: IP address, device/browser type, language, crash logs, and basic analytics events.
- Communications: email preferences, newsletter opt‑ins, support messages.
- Cookies & Similar: session tokens, preferences, analytics, and referral attribution.
How we use information
- Provide and secure the Services (accounts, orders, card claims, points, affiliate).
- Process payments and fulfill pre‑orders and rewards.
- Detect, prevent, and investigate fraud, abuse, or violations.
- Send transactional emails (receipts, account, security) and, with consent, marketing/newsletters (you can opt out anytime).
- Measure performance, debug issues, and improve gameplay content and site features.
- Comply with legal obligations and enforce our Terms.
Legal bases (EEA/UK only)
- Contract (to provide the Services you request).
- Legitimate interests (security, fraud prevention, analytics, product improvement).
- Consent (newsletters/marketing cookies; you may withdraw at any time).
- Legal obligation (tax, accounting, and compliance).
Sharing information
- Vendors/Processors: hosting, analytics, email, payments (e.g., Stripe), customer support tools—bound by contract to process data for us.
- Affiliates/Partners: for referral attribution and reward fulfillment.
- Legal & Safety: to comply with law, protect rights, or respond to lawful requests.
- Business transfers: in connection with a merger, acquisition, or asset sale.
We do not sell personal information.
Cookies & tracking
We use essential cookies for login and checkout, and optional analytics/marketing cookies with consent where required. You can control cookies in your browser or via our banner/preferences panel.
Data retention
- Account data: kept while your account is active and for a reasonable period after deletion.
- Orders/payments: retained for at least the period required by tax and accounting laws.
- Logs/analytics: kept for a limited period to secure and improve the Services.
Your rights
Depending on your location, you may have rights to access, correct, delete, or port your data, and to object to or restrict certain processing. To exercise rights, contact privacy@rylio.game (TODO: update email). You can opt out of marketing emails anytime via the unsubscribe link.
California residents: you have rights to know, delete, correct, and opt out of certain sharing; we do not sell personal information. Submit requests at the email above.
International transfers
If we transfer data internationally, we use appropriate safeguards (e.g., SCCs) as required by law.
Security
We use reasonable technical and organizational measures to protect information; no system is perfectly secure. Keep your credentials confidential and notify us of any suspected unauthorized access.
Children
The Services are not directed to children under 13 (or the minimum age required by your region). We do not knowingly collect data from children. If you believe a child has provided data, contact us to delete it.
Changes
We may update this policy from time to time. We will post the updated date above and, if changes are material, provide additional notice.
Contact
Questions or requests: legal@rylio.game (TODO: update email) • AIVM Link, LLC, [Your address].